1. Professional Repair Services to Ensure Stable Operation
Ophir laser energy meters are widely used in scientific research laboratories, industrial processing, and medical laser testing. Stable performance is critical for these instruments. Our company provides professional repair services for NOVA II, Vega, StarBright, StarLite units and their probes. We specialize in diagnosing circuit failures, display malfunctions, and interface issues, and we offer OEM-level or equivalent replacement solutions. With years of experience in laser measurement equipment, our engineers restore functionality and accuracy quickly, minimizing downtime and productivity loss. A systematic repair process ensures that customers receive reliable performance and stable data output during continued use.
2. Accredited Calibration Services for Accurate Measurements
The core value of a laser energy meter lies in its measurement accuracy. Over time, probe sensitivity and internal electronics may drift, causing unstable or biased readings. We provide calibration services that comply with ISO/IEC 17025 standards, using reference-grade laser sources and precision equipment. Our calibration covers all major models, including NOVA II, Vega, StarBright, and StarLite. Through rigorous comparison and fine adjustment, every unit is aligned with international traceable standards. This ensures scientific research results and industrial quality control data remain accurate and dependable, providing customers with reliable technical assurance.
3. Display Screen Repair and Replacement for Clear Operation
In daily use, the display screen is one of the most vulnerable components of Ophir energy meters. Common issues include dark spots, touch failure, cracked LCDs, or backlight damage. We supply compatible OEM-quality screens and professional repair services for NOVA II, Vega, StarBright, and StarLite models. Our technicians follow strict ESD and dust-free procedures to protect internal circuits during servicing. After replacement, the new display delivers uniform brightness, sharp visibility, and responsive touch functionality. This greatly improves user experience and ensures efficient, intuitive operation during frequent testing tasks.
4. Battery Testing and Replacement to Extend Service Life
For portable laser energy meters, battery performance directly impacts field testing and mobility. With prolonged use, batteries may degrade, losing capacity, shortening runtime, or even causing swelling and leakage. We provide battery health diagnostics and replacement services for NOVA II, Vega, StarBright, and StarLite devices. High-performance lithium or NiMH battery packs are installed to ensure safe, long-lasting power supply. Before replacement, we thoroughly inspect the battery compartment and power circuits to eliminate hidden risks. All new batteries undergo strict charging and discharging tests to guarantee reliability and endurance equivalent to the original factory standards.
5. Comprehensive Technical Support for Full Lifecycle Service
Our mission is to provide customers with a one-stop technical support solution, covering fault diagnostics, repair, calibration, spare part replacement, and long-term maintenance. Whether NOVA II and Vega are used in laboratory environments or StarBright and StarLite are deployed in industrial applications, we tailor service plans to specific user needs. Customers benefit from remote technical consultation, regular inspections, and emergency on-site support, reducing downtime and overall maintenance costs. With a robust spare parts inventory and a skilled engineering team, we ensure efficient operation and extended service life of your Ophir laser measurement systems, safeguarding both scientific research and industrial production.
Technical Support and Service Guide
1. If a product malfunction occurs during use, or if users encounter difficulties while adjusting product parameters, they may call our service hotline for assistance.
2. When requesting repair service, customers are required to provide the following information: on-site contact person’s name, contact number, machine model, serial number, and a description of the fault.
3. Upon receiving a customer’s repair request, our service engineers will provide troubleshooting guidance and solutions via telephone communication.
4. If the issue cannot be resolved through phone support, depending on the specific fault, an engineer may be dispatched for on-site service, or the customer may be advised to send the unit to a designated repair center.
5.Regardless of the service method, the ultimate goal is to help the customer resolve the issue, which signifies the completion of our service.
After-sales Service Hotline: 010-52867770 / 13811111452
3003988120
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